Date & Time
Session time: 45 minutes
The all-in-one era is over.
In 2015, suites helped us listen and centralize data. But in 2026, we need high-fidelity signals, not more noise. The entire enterprise needs access to systems that create intelligence.
While you fight the complexity tax–broken APIs, support delays and bloated interfaces—competitors are turning noise into signals and signals into decisions—empowering decisions at machine-scale.
Join Liz Miller, VP & Principal Analyst at Constellation Research, for a deep dive into the decision divide—and how to close it. Move beyond feature lists and design an architecture of a modern social business.
You’ll learn four frameworks to re-architect your stack:
- Diagnose the usability gaps slowing your speed to insight
- Quantify the cost of innovation lag and support deficits
- Build an integrated ecosystem that ends the security risk of silos
- De-risk migration with a roadmap to maintain operational fidelity
Speed is the only competitive advantage left. But, authenticity and precision in decisions can sharpen that competitive edge. Save your spot for a vendor-neutral working session on what today’s social stack demands.
Presenters
Brittany Hennessy
Brittany Hennessy, VP of Social Intelligence Evangelism at Sprout Social, is the definitive authority on creator partnerships with unrivaled industry experience across the entire ecosystem. As a pioneering executive who built the first structured creator programs at Hearst Magazines and Horizon Media, Brittany has held leadership positions across every sector of the industry: brand, agency, publisher, and brand and creator facing technology platforms.
Liz Miller
Liz Miller is Vice President and Principal Analyst at Constellation Research focused on the cross-functional team sport known as customer experience. While covering CX as an enterprise strategy, Miller spends her time zeroing in on the functional demands of Marketing and Service.