Sprout Social Subprocessors
Effective Date: May 10, 2024
For the Sprout Social platform:
| NAME OF COMPANY | USE CASE | LOCATION |
| AWS (Amazon Web Services), Inc. | Hosting provider | United States |
| Cloudflare, Inc. | Cloud security services | United States |
| FullStory, Inc. | Cloud-based metrics service | United States |
| Mixpanel, Inc. | Cloud-based metrics service | United States |
| Datadog, Inc. | Application monitoring | United States |
| Google Cloud Platform (Google LLC) | Backup hosting provider | United States |
| Mailchimp (The Rocket Science Group LLC) | Email campaigns | United States |
| Postmark (Wildbit, LLC) | Inbound email API | United States |
| Intercom, Inc. | Product marketing and metrics service | United States |
| Pendo.io, Inc. | Product marketing and metrics service | United States |
| Elasticsearch, Inc. | Security information and event management (SIEM) | United States |
| Firebase (Google LLC) | Mobile crash analytics | United States |
| Segment (Twilio, Inc.) | Product marketing and metrics service | United States |
| OpenAI, L.L.C.* | Generative AI functionality | United States |
*OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features can be disabled within the platform through your Settings.
For the Employee Advocacy portion of platform:
| AWS (Amazon Web Services), Inc. | Hosting provider | United States |
| Cloudflare, Inc. | Cloud security services | United States |
| FullStory, Inc. | Cloud-based metrics service | United States |
| Mixpanel, Inc. | Cloud-based metrics service | United States |
| Datadog, Inc. | Application monitoring | United States |
| Mailchimp (The Rocket Science Group LLC) | Email campaigns | United States |
| Postmark (Wildbit, LLC) | Inbound email API | United States |
| Pendo.io, Inc. | Product marketing and metrics service | United States |
| Elasticsearch, Inc. | Security information and event management (SIEM) | United States |
| Firebase (Google LLC) | Mobile crash analytics | United States |
| LaunchDarkly (Catamorphic, Corp.) | Feature management service | United States |
| OpenAI, L.L.C.* | Generative AI functionality | United States |
*OpenAI, L.L.C. is a subprocessor for OpenAI powered AI features. These features can be disabled within the platform through your Settings.
For the Tagger platform:
| Equinix, Inc. | Hosting provider | United States |
| AWS (Amazon Web Services), Inc. | Backup hosting provider | United States |
| Hetzner Online GmbH | Hosting provider | Germany |
| Mixpanel, Inc. | Cloud-based metrics service | United States |
| Intercom, Inc. | Product marketing and metrics service | United States |